To follow the delivery of an order placed with Golden High, you can refer to the email you receive once your order has been prepared. Here is how notifications and follow-ups take place after your order:
After you place your order, your products are prepared for a certain period of time, then you receive a shipping confirmation email once it is ready and collected by the delivery service.
The shipping confirmation email contains a tracking number so that you can follow the progress of the order. It is possible that the tracking number indicates 'number non-existent' and this is due to the time between collection and the first scan of your parcel at the sorting centre. You just need to wait up to 24 hours for it to be displayed correctly.
The parcel arrives at your home, so you can enjoy your products and give us your feedback!
Frequently Asked Questions (FAQ) - Find answers to your most common questions in this section.